wheelsnext.com Consumer Complaints All Reviews

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wheelsnext.com Reviews

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  • Wheelsnext.com are crooks!!!



    I purchased rims from them in June. They contacted me and told me the rims I ordered were out of stock and would I like an upgrade. So, I did. When I received the rims, they had the wrong tires on them and the rims were used/damaged. I contacted the company, after numerous attempts, I they informed me they would credit my card for the two damaged rims ($150 each-$300), never saw it. The rims also were missing the center caps...they sent me an invoice showing the center caps would be sent...never saw them. Whomever owned that company should be set in front a firing squad. Straight... More...
    (Miscellaneous)
    swill004's Picture   swill004    0 Comments   Comments
  • wheelsnext back ordered



    called them about a set of wheels and they said they had them in stock. I ordered the wheels and 4 hours later get a e-mail saying they are out of stock. called them and asked what was up and said 30 to 40 days back ordered. i told them to cancel the order and the guy told me no problem and that my card had not been ran yet. well 4 days later i get a charge from them, could not get through to talk to anyone for days and when i did they said it had be canceled but would take 7 to 10 days to get my money back it has been 14 days and no moneye. would never deal with this company More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    boehmer's Picture   boehmer    0 Comments   Comments
  • never again!!!



    I will never buy from wheels next again. They forgot my lugs and my hub rings while i was in Afghanistan. When i got home i called to see if they could fix the problem. when i finally talked to someone who i thought could help me i was told they would be sending out the lugs and hub rings and i would get a tracking #. A week later, when i didn't get a tracking # i called again and the lugs and hub rings were never set to ship out and they told me that they could put in an order but i would have to pay for them. I then asked to speak to a manager and was put on hold and then hung up on.... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    s2kballa's Picture   s2kballa    0 Comments   Comments
  • wheelsnext



    I am a vary pissed off person!this company is doing the same thing to me as all the rest of the hard working Americans and i am going to freak out if i dont get my order that i placed a month ago. Can someone please tell me how the hell you are still in buisness?I would like my rims and tiers that i worked my ass off to pay for, this is bullshit! i have allready talked with my atterny and have all the paper work I need to take action, WILL SOMEONE PLZ HELP ME? More...
    (Miscellaneous)
    IMBeingRobbed's Picture   IMBeingRobbed    2 Comments   Comments
  • Terrible service



    I orderd wheels over a month ago. In my e-mail invoice they stated I would have the wheels/ tires in 12 days..6 weeks later many phone calls to a constant busy signal and no one ever answering my e-mail I finally called my credit card company for help..Thankfully they cancelled the payment and will reimburse me in 6 weeks..DO NOT EVER ORDER FROM THIS COMPANY.............. More...
    (Miscellaneous)
    uledome's Picture   uledome    1 Comments   Comments
  • Wheelsnext Nightmare



    I ordered a set of tires that turned out to be 'out of round' and of poor quality. Severe vibration on hwy driving, so we paid for tires to be checked out. Wheelsnext asked for tires back so they could test them and give me a prorated amount back. They have kept my tires and won't return them unless I pay for s&h back to me. They also are not giving me anything for the tires or the testing that I paid for. They assured me the $600 would be credited back to me. Terrible customer service, will not even return emails or phone call. I even made complaint with BBB, there... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    dd38's Picture   dd38    0 Comments   Comments
  • NEVER AGAIN!!!!!!



    After 60+ days of my purchase not being received, i requested a refund. Now it's been nearly a month since i have requested the refund. I still have not received it. They have had my money for nearly 3 months total and i have nothing to show for it. They also keep anyone on hold for approx. 20+ minutes to ensure you hang up prior to being serviced. TERRIBLE SERVICE! More...
    (Delivery Services)
    neojest's Picture   neojest    0 Comments   Comments
  • Stay away



    On 08/20/11 I ordered wheels online from wheelsnext.com. On 8/22/11 Ralph called and left voicemail for me to call him. I tried immediatley to return call but couldnt get ahold of anybody. I then called back 8/23/11 he said the wheels that I had picked are no longer available from the manufacturer. Said he would send me an email with like wheels to choose from. I chose my wheels and called his voicemail for him to call me. He called me back at the end of the day and said it would be no problem I would have the wheels in two weeks he would keep me up to date emailing me all the info. On... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    myworldmine's Picture   myworldmine    1 Comments   Comments
  • Do not order from here !



    Before knowing about this company I placed an order for 4 rims. The price looked good. After 2 weeks I had not received any confirmation of any sort. I sent an email asking for a ship date and was informed my rims were 'special order' and it would take at least 20 days more to get them in. I have a 2001 ford explorer.....not really a special order vehicle. I will have pay pal take care of these idiots. Dont waste your time with this 'company' More...
    (Advertising)
    gypsyleif's Picture   gypsyleif    1 Comments   Comments
  • DO NOT BUY FROM HERE!



    July 20, 2011 I purchased a $1212 combo wheels & tires. I was told at that time it would take 12-14 days to receive them. On July 22nd I received an e-mail stating my address on the credit card was not correct. So I corrected it the following Mon. 25th. On the 29th I e-mailed my sales rep asking if they had been shipped and he responded with "Your wheels have been special order i will have tracking information on your order by Tuesday or wens-day". Obviously can't spell that shoulda been my first sign of trouble. On 8/3/11 I asked again any word on my wheels being shipped... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    SMOKE14's Picture   SMOKE14    1 Comments   Comments
  • Worst Experience



    I spoke to Wheels Next rep to order a set of wheels for my car to ensure they were right. They called the manufacturer who ensured they would fit. The wheels showed up and would not fit, so I was advised by them to go to a local shop and get hub centric spacers. Well, 432.00 later they made the wheel fit the car but the wheels stuck out really far, not good. The wheels got picked up and sent back and I have been trying to get my money back for 8 months now and I keep getting the run around....no problem, gimme a week, gimme 4 days......sitting at almost 9 months now and still... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    freeman090703's Picture   freeman090703    0 Comments   Comments
  • DO NOT USE THIS SITE



    This is the worst online company I have EVER used!! I placed my order on July 11th 2011 of 4 rims & tires mounted and balanced with hardware. The first response I recieved was 3-4 days later confirming the order. I waited another week still not recieving the product or any communication I emailed my sales rep. The rep replied "the rims are special order I am at the mercy of the rim company, once the container gets here they will ship".....another week passes w/ no product and still no communication. I call 3x's and email 2x's finally getting an email response that... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    rNY1's Picture   rNY1    1 Comments   Comments
  • still waiting for tires



    i will never recommened or order from these kids again at first the web site looks good but deciving i called on june 22/11 and was told that half the rims i was looking at were not in stock i finally setteled on some 20's with rubber sean tells me after i place my order that it will take 10 to 15 days i can live with that sure enough the bill me rightaway and 15 days go by no tracking number and no tires after calling them the told me tires were on back order a week goes by dtill nothing so i call back again wait 30 minutes just to be told that the wrong tires came in seams like they... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    Biggdog's Picture   Biggdog    1 Comments   Comments
  • Wheels Next are CONS



    Wheels next use Your money to pay for the last customers wheels meaning You wont get your wheels until someone else orders wheels that cost the same or more! Furthermore they will give you the runaround and lie to your face until they get your wheels in. After 3 weeks of being lied to by sales rep ROBERT RAPP and being told my wheels shipped 2 times when they clearly did not I finally cancelled my order... You would think I would get my refund that day right? No, I had to file with paypal and only then did I get my money back. Do not waste yopur time with these con men they will rip... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    unico's Picture   unico    1 Comments   Comments
  • Sucked



    I will never recomend this site to anyone. They shipped my delievery a week late, sent me the wrong rim. Didnt even bother to care that they sent me the wrong rim, had to call 5 times, be put on hold and forgot about for 30 min, once I was put on hold and then the message came on that customer service was closed for the day. I was really pissed off. Wont bother to try and work it out with me at all. Dont even bother emailing them they wont email you back. It sounds like all they want is their money and thats it. I had to call and cancel my credit card order in order for them to even want to... More...
    (Miscellaneous)
    cengler2's Picture   cengler2    1 Comments   Comments
  • Stay Away From Wheelsnext.com



    You want to know why there are so many bad reviews on this company. That is because this company takes your order, charges it and then uses that money to pay for another order that is 2-4 weeks old. That is why your order takes so long to ship. They are ion debt with their vendors. Stay away...the price is not worth the headache you will endure. If you have canceled an order and are waiting for a refund, I suggest you just file a charge back. You will get your money back quicker. You may ask how do I know this? Take it from someone who worked there and could not continue working... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    cenrique28's Picture   cenrique28    0 Comments   Comments
  • Wheelsnext order review



    well look's like they tried to pull same old scam again, this time might have not worked out in their favor. The following is the result of my experience in my dealings with wheelsnext, I'm just going to skip to the end result, because when I read previous complaints on this company the hairs in back of my ballz stood up, I seen my story over and over again im suprised no one has done nothing about it (legally of course) So it is Hello We've processed your recent claim that someone used your account without your permission for this transaction, and decided the case... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    username2011's Picture   username2011    1 Comments   Comments
  • Complaints



    If you purchased tires and/or rims online from Wheelsnext.com it is highly likely that you have been the victim of an interstate crime. Wheel Next Inc. is known to sell defective goods placing you and your family at significant risk of injury. (see BBB review at http://www.bbb.org/south-east-florida/business-reviews/automobile-parts-wholesale/wheels-next-in-doral-fl-31002338) If you believe that you have been a victim contact your credit card company and the Florida State Attorney. (see below) Main office mailing address Office of Attorney General State of Florida The Capitol... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    neveragain123's Picture   neveragain123    4 Comments   Comments
  • Poor customer service



    Placed my order on November 12 2010 and after one week I had not received a shipping conformation just my original email receipt. I called the company and emailed them twice, once to their customer service email and the next to their sales email. They never replied. Well after I called them the second time I left a voicemail which they did not answer. Then I called again and the guy said he did not have an order from me eventhough the first time I called they did have an order from me. Worst experience ever do not recomend this place. More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    Drakox's Picture   Drakox    1 Comments   Comments
  • Poor Customer Service



    Ordered tires on 11/12/10. Received an automatic email giving my order information. On their website it states that tires that are in stock will ship within 24 hours and backordered tires ship within 4-5 days. 6 Days later I called them as I had not received a tracking number for my tires and a winter storm was expected for the weekend. After being put on hold for 5 minutes, finally getting a representative who spoke with me for 30 seconds and put me back on hold for 10 minutes, he told me these tires were sold out, and they didn't know when more would come in. I asked why I... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    endlessryde09's Picture   endlessryde09    0 Comments   Comments
  • Do NOT use this company



    I ordered a set of wheels from their website. later the same day I recieved a call from them saying the wheels I ordered are no longer manufactured. I got back on the website and found another set. I called them back and placed the order. I even confirmed with the tech what the order was. When the wheels arrived 2 weeks later. All four were damaged, the wheels were the wrong size and the tires were the wrong size too. The packaging was Saran wrap and a piece of cardboard. Not what I would expect for a $1300 order. I have been fighting with their costumer service department to have the... More...
    (Miscellaneous)
    cajlek's Picture   cajlek    0 Comments   Comments
  • Still waiting



    Onn the 23th of April, I ordered wheels from this company for our Son who is in the Army fighting in Afganstan. The person I spoke to said that the wheels would be here the following week. My Husband or I reamined home all week for delivery, never came. I then call the 29th and spoke to a different person and was told that the wheels were just made and sitting in California waiting for a tracking number. I was told that it would receive the tracking that day and to call the next day to get the number. I did and was told I had to wait. I called then again on the next Monday the third... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    becky1johnson's Picture   becky1johnson    2 Comments   Comments
  • Absolutely worst



    As many of you I did not do my home work and did not research them..., sad - placed the order on Apr12th,4 tires - recieved the call informing me that tires I chose are not available and not going to be for the next few months...? (Why WheelsNext advertise the product they don't have?????) - was given an option to "UPGRADE", - paid extra and asked if they actually have those "better" tires in stock. Was assured that yes. - asked for tracking #, and did not recieved it..., - followed up 10 days later on April 23 and was told that tires are on the way.. -... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    aldikan's Picture   aldikan    0 Comments   Comments
  • Help



    On March 22, 2010 I ordered a set of wheels and tires from this company. I received a call within 24hrs confirming my order, no problem. I called them the following day to confirm that everything had been ordered and "good to go". I had no call back so i decided to email my sales rep. He replied that everything has been ordered and everything is fine. Good I thought, so I called again the following Monday to confirm again and they told me that the had to order the rims from the manufacture. No problem, they ordered them. I waited a whole week and I didn't get a tracking... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    MotorCity10's Picture   MotorCity10    2 Comments   Comments
  • Don't use Wheelsnext



    I ordered a wheel from Wheelsnext to replace one that I had curb-checked. When I paid the arm and leg for the ONE wheel it came only partially chrome plated. I called and called the "Costomer Service Department" and finally got someone (who was a jerk by the way)he told me to send pics of the defective wheel. I sent the pics to the e-mail he provided and never heard anything back... I don't know but when I pay 350 dollars for ONE wheel I expect it to be perfect. But believe me when I say that if you are ANY kind of wheel enthusiast you would agree this wheel IS DEFECTIVE AND... More...
    (Car Dealers, Mechanics, Auto General - Sponsored by HYUNDAI)
    aaronmatt84's Picture   aaronmatt84    1 Comments   Comments
  • Terrible !!!



    As so many of you have been thru I unfortunately didn't do my homework on Wheelsnext. The website looks very professional but, that's where it ends. I too didn't get the 24 hr call it was actually four days later then they said it might take two weeks to get my tires and rims. Well, after two weeks no tracking number so, I inquired as to where they were and was told Oh, sorry the rims aren't in stock you'll have to go to a different one. And it is going to cost more. They said they'd throw in some extras for free. Like an idiot I sent them the additional... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    Frogman's Picture   Frogman    1 Comments   Comments
  • The Lonely Website



    Is this even a real company other than a website just taking orders? If you call a customer server number at 11am in a week day and a voice message says "There's no one available to take your call" alarms should go off in your head. I can't believe I didn't look up reviews on this company prior to ordering. Now I have and boy did I feel stupid. I have called my credit card company and they have stopped-payment on my behalf. I would love to cancel directly... if only the picked up the phone or returned e-mails... More...
    (Online Shopping - Sponsored by AMAZON.COM)
    rgmx's Picture   rgmx    0 Comments   Comments
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